111taka FAQ — answers to all your questions

No. Under 111taka's policy, each individual one account only you may keep. If multiple accounts are found under the same person, all accounts will be closed and all bonuses forfeited. If you have an issue, contact support to recover access to your existing account.

KYC (Know Your Customer) is the identity verification process. It helps secure your account and prevent fraud. Completing KYC is mandatory before making a withdrawal. From your account settings Photo of your national ID or passport upload it. Verification is typically completed within 24 hours.

To register at 111taka Minimum Age 18 Yes, it is required. You must confirm your age during registration. Age is also verified during the KYC process. Any account found to belong to a minor will be closed.

Some details like your mobile number and email can be updated on your own. However, changing your name or date of birth after KYC requires assistance from our support team. Most information can be updated directly from your profile settings.

Minimum deposit at 111taka BDT 100. Instant deposits are available via mobile banking and e-wallets. Minimum amounts for bank transfers may differ. Check the deposit page for limits specific to your chosen payment method.

Mobile banking and e-wallets typically take 15 minutes to 2 hours withdrawals are processed. Bank transfers may take 1–3 business days. If your KYC verification is incomplete, withdrawals may be delayed. During peak hours, processing may take slightly longer.

111taka supports deposits via mobile banking, e-wallets, bank transfer, and cryptocurrency. All transactions are secured with encryption regardless of the method you choose. A full list of available payment options is available on the deposit page.

Wait 30 minutes first. If it still hasn't arrived, contact support with your payment transaction ID or a screenshot. This is usually caused by a technical delay and gets resolved quickly.

111taka generally does not charge fees for withdrawals. However, your payment provider may apply their own charges. Full details of fees for each method are listed on the withdrawal page.

After registration First Deposit the welcome bonus is automatically credited to your account. You must meet the minimum deposit requirement to receive the bonus. Full terms and conditions Terms and Conditions on the page.

No, bonuses cannot be withdrawn directly. Each bonus has its own specific Wagering requirement . Once you meet the required wagering amount, the bonus converts to real money. Full wagering details are available on the promotions page.

Free spins are available in several ways — through a first deposit bonus, weekly promotions, loyalty rewards, or special campaigns. Once credited, free spins appear in your account automatically and can be used on designated slots.

Yes, every bonus has an expiry period — typically 7 to 30 days. If the wagering requirement is not met within that period, the bonus and any associated winnings will be forfeited. Be sure to read the terms and conditions as soon as you receive a bonus.

111taka offers betting on cricket, football, tennis, badminton, hockey, basketball, and more 30+ Sports you can bet. Use the Live Betting feature to place bets on ongoing matches at real-time odds. Learn more on the Sports page See details.

Yes, all games at 111taka RNG (Random Number Generator) using RNG technology. RNG means every game outcome is completely random and unbiased. Our games are regularly audited by independent third parties. There is no way to manipulate any game result.

There's no separate sign-up required for the VIP program — you start earning VIP points as soon as you register. Points accumulate with every bet and game, and your level increases accordingly. Higher VIP levels unlock exclusive bonuses, cashback, and a dedicated account manager. For more details On the VIP page See details.

Yes, all games at 111taka including Live Casino are fully supported on mobile. You can play with a live dealer through either the mobile app or browser. For the best experience, use the 111taka app Download।

111taka features classic slots, video slots, jackpot slots, and Megaways, along with 1000+ Slot Games . Games from the world's leading providers are available, with new titles added every week. For more details on the Slots page See details.

111taka uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold to third parties. Our full data protection policy Privacy Policy on the page.

on the login page "Forgot your password?" click the link. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. If you run into any issues, contact support.

No. 111taka will never ask for your password via email, SMS, or phone. If anyone claims to represent 111taka and asks for your password or payment details, it is a scam. Please contact our support team immediately if this happens.

On the download page and download the Android or iOS version. Android users need to download the APK file and install it — enable "Unknown Sources" first. iOS users can install directly from the App Store.

Start by checking your internet connection. Clear your browser cache and cookies. Try a different browser or app. Turn off your VPN — it can affect game speed. If the issue persists, contact support.

The 111taka app works on any phone running Android 5.0 or above. For the best experience, at least 2GB RAM is recommended. Some games may have limited availability on older Android versions. Full support is available for iOS 13+ devices.

If you lose connection during a game, your session is saved on the server. When you reconnect, you can continue from exactly where you left off. For Sports Betting, any active bet remains valid through the disconnection and will be settled based on the match result.